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POLICIES & PRIVACY

Boundaries, stated plainly.

Deposit, rescheduling, age, and payment policies are published below. Where a detail is still being finalised — investment ranges, safety credentials, and a few others — we say so plainly rather than guess.

Your information

How your booking request is handled.

  • What the booking request collects

    Your contact details, the project context you choose to share, optional reference images, and the timing information you provide.

  • Why it is collected

    To review your request, identify artist fit, and continue the conversation with you. It is not used for advertising.

  • Measurement

    Analytics only runs if you accept it, and never receives your project details, references, or messages.

  • Your control

    You can ask the studio to correct or delete your request information at any time.

Booking & deposit

Confirmed by deposit, not by conversation.

  • Deposits

    A booking is confirmed only once a deposit of 20–30% of the agreed investment is received. The deposit is deducted in full from your final price.

  • When a deposit becomes non-refundable

    Once design, planning, or consultation time has been invested in your piece, the deposit reflects that work and is no longer refundable — this includes cancellations and no-shows.

  • Rescheduling

    A confirmed session can be rescheduled once, with at least one to three days' notice, and the deposit carries forward. A second reschedule needs the studio's approval or a new deposit.

  • Age policy

    Clients under 18 require the written consent of a parent or legal guardian. As a general practice, we prefer to avoid tattooing minors wherever possible.

Payment

Clear before you pay.

  • Accepted payment methods

    Cash, card, bank transfer, and secure payment links.

  • VAT

    Cash payments carry no additional charge. Card payments carry a 14% VAT on the card-paid amount only, always disclosed before you pay.

Studio policies

Published only once approved.

The following are still being finalised and are therefore not published as studio policy: public investment ranges, currency and studio minimum; travel and aftercare acknowledgement wording; lead center owner, hours and service level; approved safety, hygiene, credential and studio evidence; verified client reviews or approved project stories; approved launch artists and specialisms; approved portfolio taxonomy and launch projects; public studio address, hours and contact channels; file retention and deletion wording; full legal privacy notice and consent version text; english-only or bilingual launch, and final web fonts; analytics and consent platform credentials. Anything relevant to your project is confirmed with you directly before you are asked to commit.